State Farm® Insurance Agent Lori DeSimone Ramil
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
erick Lachpell
September 30, 2024
"Lori, Mitchell and Nora are very professional and attentive in their work, very friendly and always willing to help me with my insurance, thank you very much.... muchas gracias Best agency office from State Farm"
"HI Erick, THANK YOU! My team and I take pride in working with our customers to achieve the best coverage that meets your needs at a reasonable price. Thank you for taking the time to recognize our Agency! Lori"
Jose Lliviganay
September 25, 2024
"Un servicio excelente y siempre cubren mis necesidades."
"Thank you, Jose, for your 5-Star review! We are grateful for clients like yourself. We always put our customer's needs first and I am glad you feel that way. We always strive for excellence. Thank you again, Lori"
Andrew Osorio
September 24, 2024
"Excelente atención muy rápida y eficiente, la señorita Michelle muy profesional en su trabajo."
"Thank you Andrew for your 5-star review and recognition of Michelle and her efficient and professional work! We appreciate you taking the time to provide us with your feedback. We always try to provide timely and thorough responses limiting the need for continuous follow-up on a single topic. We are grateful for your business, thank you! Lori"
Pamela Taylor
September 12, 2024
"The customer service is excellent !"
"Hi Pamela, thank you for recognizing my team and their excellent customer service! Each one of us work hard to make sure our clients understand the products, coverage and services we provide so there are no surprises come claim time. We appreciate you and your time, thank you again! Lori "
Juan Sebastian Londoño Duarte
August 23, 2024
"Excelente atención y muy buen servicio al cliente"
"Thank you, Juan! We appreciate your business and strive to provide remarkable customer service and am happy to hear that we have met your expectations. We look forward to servicing your insurance needs in the future. Stop in, call, email, text us, we are here to help! Lori"
Troy Rhymes
August 22, 2024
"State Farm Englewood, NJ/Lori Ramil Agency-Office, has good auto insurance service to try to provide answers to local residents, walk-in customers & surrounding communities. The auto insurance representatives/Nora, Lori, Pamela & Michelle will try their best policies accommodations."
"Thank you, Troy! All of us appreciate your kind words and the vote of confidence you have in us to assist you with your insurance needs. We are here for you and our surrounding communities. Walk-in's, text messages, emails and calls are always welcome! We look forward to seeing you again soon. Enjoy the rest of your summer! Lori"
Hilario Hernandez
August 20, 2024
"Me atendieron super bien me sentí cómodo Crasias"
"Hi Hilario, it was nice to see you in the agency today! I am happy to hear that Nora was able to assist you and that you felt comfortable and at ease when discussing your Life policy changes and adding the Drive, Safe and Save discount. Thank you, Hilario, we appreciate you and your business. Enjoy the rest of the Summer! Lori"
William Hernandez
August 8, 2024
"Muy buen servicio tengo en ese lugar y más con Nora Sánchez me a tratado muy bien 👍🏽✨"
"Thank you, William! I am happy to hear that you are pleased with the service in my Agency, especially your interactions with Nora. My team and I aim to provide the best service we can to our policyholders and your feedback is greatly appreciated! If we can assist you further, please do not hesitate to call or come in and see us. Thank you again, Lori"
Davidania Romero
July 28, 2024
"I want to take a moment to commend Ms. Lori DeSimone for her outstanding customer service. She responded quickly to my claims and made the entire process seamless. Choosing this insurance company has proven to be an excellent decision. Ms. Lori DeSimone simplified and clearly articulated all the information I needed, helping me make the most informed choices for my coverage. I truly appreciate her support and dedication. Thank you for providing such exceptional service!"
"Hi Davidania, thank you for your kind words! I know the claim process can be overwhelming. My team and I try to break down and explain each step, so the process is easier to understand, required documents are submitted timely and payments are quickly paid. We strive to make sure we review our clients' policies regularly so there are no surprises at claim time. We value your business and support and hope you enjoy the rest of the summer! Lori"
Luis Burbano
July 18, 2024
"El servicio de es muy bueno en la oficina , Michelle siempre me ayuda y responde a todas mis preguntas. Ella tiene mucha paciencia para explicar todo."
"Thank you, Luis, for your support of Michelle in my Agency! She has been working with me for four years and has knowledge and experience to better answer questions and concerns. I am grateful for her patience and the service she has given you. I will make sure she knows how much you appreciate her efforts! Thank you, Lori"
Levi Newton
July 15, 2024
"I've have with State Farm for almost 10 years I was told that being young and under 25 years that my insurance will be high but dealing with State Farm of Englewood Lori DeSimone Ramil they have made it possible for me to afford it. It has decreased so much that I was able to get my little brother a rate and he under 21. Thanks to the amazing Michelle Medina who has been a help to me so much untill I really don't care to deal with nobody else knowing that she able helped me and to keep it easy and simple. Thank you state farm for your help. Thank you for your support, thank you for allowing me to be able to afford my insurance and I'm really not a person that cares to do review but because the service is good I can't help but tell the truth. Staying away from tickets stay away from accidents State Farm has really been good to me. Thank Again Lori D Ramil & Teams."
"Hi Levi! Thank you so much for taking the time to leave us such a wonderful review! We appreciate you and your business and pride ourselves on making sure we explain all the discounts available to you. Thank you for your kind words regarding Michelle. She is a long-time team member here and always goes above and beyond for our customers. Thank you for bringing your little brother to us to assist with his insurance needs, the best compliment is a referral and I am so happy we were able to provide him with an equally positive experience. As always, if we can assist you further, please let us know. Thanks again Levi, enjoy your summer!"
Alexander Martinez
July 9, 2024
"Excelente atencion muy atenta a todas mis preguntas con un resultado 100% preciso ."
"Thank you Alexander for taking the time to write us a review! We appreciate the feedback and your kind words. It is nice to hear you were happy with our service, we try our best to provide a positive experience while addressing your insurance needs. Thank you again! Lori"
georgia servos
June 28, 2024
"Nora from the office has helped tremendously With lots of care & understanding."
"Hi Georgia, thank you for recognizing Nora! Yes, she always makes a concerted effort to make sure our clients are informed of and understand their coverage options and discounts. She always gives 200% to insure our client's needs are addressed. Thank you for appreciating her efforts! Lori "
- Sikander
June 28, 2024
"Lori helped me out. Thank you!"
"Glad she was able to help with your total loss. Please let me know if we can be of assistance moving forward with a new vehicle or any other insurance needs you may have. We are here to assist in making your life a little easier! Thank you and enjoy the weekend!"
Vincent Bennett
May 18, 2024
"Let me begin by saying that I take these reviews very seriously if the service is warranted I'm compelled to inform the management if the service is underwhelming I leave no comments as to silently protest. I have been a client of Lori Ramils since I believe 2010, during this time I have been assisted by many agents but in the last year specifically I have been exclusively cared for by Ms. Nora P. Sanchez it gives me a great deal of pride again because its warranted to thank her for always being professional, considerate, thoughtful, diligent and most importantly honorable. Ms. Sanchez listens to your questions and concerns with care she finds the answer or assistance you need with expedience and she always blocks out time for you leaving you feeling your business is appreciated, this review also acknowledges Ms. Lori Ramils keen sense for hiring Ms Nora P. Sanchez, I hope the day will come when Ms. Sanchez too will have her own office from which to continue her fine work and bring State Farm continued recognition in the industry. Sincerely V.Bennett"
"Thank you Vincent for your kind words and recognition of Nora Sanchez in my Agency! You have been a long standing and valued client of mine, where we have worked together to address claims, billing and coverage questions and policy changes. Yes, you are correct, Nora Sanchez is an exceptional member of my team and she is part of our Agent Aspirant program and is in hope of opening her own Agency in the future as you mentioned. I take great pride in mentoring my team and watching their success. Thank you for acknowledging Nora and her commitment to remarkable service. I am grateful for you and appreciate this review. Wishing you and your family a Happy Memorial Day Weekend!"
Juan mencia
May 2, 2024
"Michelle me dio una atencion bien buena. Muy buen servicio !"
"Hi Juan, thank you so much for your kind words regarding Michelle. She is has worked with myself and within my Agency for almost four years. I am so happy you were please with her review of your auto, renters and life policies. Please let us know if you have any further questions! Thank you, Lori"
Milady Nathalia Jarquin Martinez
March 29, 2024
"Michelle Medina. Excelente atención al cliente, clara, precisa e amable, además bilingüe. Excelente servicio."
"Milady Nathalia Jarquin Martinez: ¡Muchas gracias, Nathalia! Nos complace saber acerca de su experiencia positiva con nuestro equipo. También nos alegra que nuestro soporte bilingüe haya sido útil para usted. Nos esforzamos por hacer que nuestros servicios sean accesibles para todos nuestros clientes, independientemente del idioma. Si necesita algo, ¡comuníquese con nosotros! -Lori "
Garrett Going
March 26, 2024
"Michelle helped me make the process so easy. For years this human element was the missing piece to the puzzle. Goodbye Flo & Gecko!!!"
"Thank you so much for your kind words, Garrett. Your support is very much appreciated by Michelle and our whole team. We're so happy to hear that you're content with our service at State Farm. If there's anything you need, don't hesitate to reach out. -Lori"
Michael Lantigua
February 13, 2024
"Great Service and they do multiple associates who know different languages."
"Thank you for your positive feedback. We strive to provide a diverse and inclusive environment, and I’m glad that our multi-lingual associates were able to assist you. If there is anything else we can do for you, please let us know. I appreciate your support! - Lori"
Derek Boone
February 2, 2024
"Michelle the best I will recommend everyone to her she explains everything and takes her time.we need more like her Thank You for sharing her with us."
"Thank you for your feedback! I’m thrilled to hear that Michelle provided exceptional service and took the time to explain everything thoroughly. Your recommendation is appreciated. If you or anyone else you know has any further questions or insurance needs, please don't hesitate to reach out. We're here to assist you! - Lori"
Rudibell Batista
December 20, 2023
"The best"
"Rudibell, your positive review just made our day! Providing exceptional service is our priority, and we're delighted to have exceeded your expectations. If you require further assistance, please let us know. Thank you for choosing the Lori Ramil State Farm team!"
Sebastian Urrea
December 9, 2023
"Such a great team! Thank you for your service."
"Thank you Sebastian for taking he time to let us know how we are doing! My team strives to provide exceptional service each day. Let us know if we can assist you further with your insurance needs. Thank you and Happy Holidays to you and your family. - Lori"
Luis Samboy
December 8, 2023
"Amazing services . Very helpful"
"Hi Luis, Providing exceptional service is what we strive for and your positive feedback is appreciated. If there's anything more we can assist you with or if you have any further feedback to share, please feel free to let us know. We're here for you! – Lori"
Gustavo Sanchez
December 8, 2023
"definitely top 10/10. Mainly Miss Nora, very professional."
"Thank you for your amazing feedback on Nora's professionalism. I’m happy to hear she provided excellent customer service that made an impact on you. Your satisfaction is our priority! If you ever need assistance with anything else, Lori DeSimone Ramil State Farm is ready to help! Your satisfaction is our priority! – Lori"
Eli Meyer
December 8, 2023
"Maria was amazing and very helpful setting up my motorcycle insurance!"
"Maria is an important asset to our team, and we're thrilled she could provide you with amazing and helpful assistance in setting up your motorcycle insurance. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your support! - Lori"