Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jorge Bermudez

Jorge Bermudez

August 8, 2026

5  out of  5
rating by Jorge Bermudez
"Gracias, Isabella, por ayudarme a conseguir un seguro mucho más económico! 🫶🏼 Súper agradecido por tu ayuda, paciencia y excelente servicio. 100% recomendada. ❤️"
Profile photo of Victoria A Young

Victoria A Young

August 6, 2026

5  out of  5
rating by Victoria A Young
"Lori Ramil’s agency is always a pleasure to visit. They are always professional and attentive. Nora was very efficient and it was a pleasure to work with her again. I will be back in February to visit them. Thank you again."
We responded:
"Hi Victoria, thank you for your kind review! It means so much to me that you enjoy visiting my agency. I am thrilled to hear Nora provided you with the attentive and efficient service you deserve. We truly appreciate your business and look forward to seeing you again in February. Until then, we are always here to help with your insurance needs! Thank you again, Lori
"
Profile photo of Kheperah Kearse

Kheperah Kearse

July 25, 2026

5  out of  5
rating by Kheperah Kearse
"I’ve had a great experience working with this State Farm office. From day one, my agent Nora Sanchez has been informative, professional, and consistently provided outstanding customer service. I especially appreciate her honesty and willingness to review competing quotes with me so I can make the best decision. I never feel pressured, just well informed. I highly recommend this office to anyone looking for knowledgeable, trustworthy insurance professionals. Ask for Nora and tell her I sent you - Robin Kheperah Kearse"
We responded:
"Hi Robin, thank you so much, for your thoughtful and detailed review! We truly appreciate you taking the time to share your experience. Nora will be delighted to hear your kind words about her professionalism, honesty, and dedication to helping you make informed decisions. We believe our customers deserve knowledgeable guidance without pressure, so it's wonderful to know that was reflected in your experience. Thank you for your trust, recommendation, and for choosing my State Farm agency. We're always here whenever you need us! Lori"
Profile photo of Stefanie Kohen

Stefanie Kohen

July 25, 2026

5  out of  5
rating by Stefanie Kohen
"I was referred to Lori's office for car insurance out of every office in NJ by my State Farm agent in Illinois. I was connected with Isabella Betancur, who is the most diligent, hardworking, and client-oriented person I've ever dealt with, not to mention the most positive. She (and Lori) gave me the positive outcome I had hoped for, that but for Isabella's hard work, might have been unattainable."
We responded:
"Hi Stefanie, thank you so much for your incredible review and for sharing your experience! I am truly honored that your State Farm agent in Illinois referred you to my agency. It means so much to hear that Isabella's dedication, hard work, and positive attitude made such a meaningful difference. She is passionate about helping our customers, and your kind words will mean the world to her. We're also glad I and the team were able to help you achieve the outcome you were hoping for. Thank you for placing your trust in our agency - we look forward to being here for you whenever you need us! Thank you, Lori"
Profile photo of Gerald w Cruz melo

Gerald w Cruz melo

July 23, 2026

5  out of  5
rating by Gerald w Cruz melo
"Great experience. great service by the office and by Lori DeSimone. Great State Farm"
We responded:
"Hi Gerald, thank you for your kind review! We're so glad you had a great experience with our agency and that my team and I provided you with excellent service. We appreciate your trust and look forward to serving you for many years to come. Thank you for choosing my State Farm Agency, Lori"
Profile photo of TaeTae Thomas

TaeTae Thomas

July 23, 2026

5  out of  5
rating by TaeTae Thomas
"Very pleasant!! Been going here for 3 yrs !! Always fast Lori is a sweet heart!! Will stay here until i can find some place better but i doubt i will.😘"
We responded:
"Hi TaeTae, thank you for your wonderful review and for being a loyal customer for the past three years! We’re thrilled to hear you’ve consistently had a pleasant experience with myself and my team. I truly appreciate your trust and my team and I, look forward to continuing to provide you with the fast, friendly service you’ve come to expect. Thank you for being part of our State Farm family. Lori"
Profile photo of Sertivia Nerestant

Sertivia Nerestant

July 23, 2026

5  out of  5
rating by Sertivia Nerestant
"Good job Nora!"
We responded:
"Thank you for your wonderful review! I will be sure to share your kind words with Nora. We appreciate your support and look forward to helping you with all your insurance needs! Lori"
Profile photo of vanessa jaquez

vanessa jaquez

July 23, 2026

1  out of  5
rating by vanessa jaquez
"Very rude"
We responded:
"Hi Vanessa, we’re sorry to see this review. We take pride in treating our customers and potential customers with professionalism and respect. At this time, we are unable to identify any interaction with you whether by phone, text, email, in person or through a customer account. If you feel this review was intended for my agency, please contact me directly so I can discuss your concerns. Thank you, Lori"
Profile photo of Rodrigo Castrillon

Rodrigo Castrillon

July 17, 2026

5  out of  5
rating by Rodrigo Castrillon
"Gracias Dios mío por ayudarme a regresar al seguro que tenía."
We responded:
"Hi Rodrigo! I am so glad we were able to assist you and all worked out to your favor. Thank you for being such a loyal customer. Please let me know if there is anything else we can help you with. Enjoy the summer! Lori"
Profile photo of P Bell

P Bell

July 16, 2026

5  out of  5
rating by P Bell
"I’ve been going to this office for years and I must the ladies and staff here are GREAT!!"
We responded:
" Thank you for your loyalty and your wonderful review! We're grateful for your trust over the years and are so happy to hear our team has consistently provided you with great service. We look forward to serving you for many more years to come! Thank you again, Lori"
Profile photo of Victor Leon

Victor Leon

July 13, 2026

5  out of  5
rating by Victor Leon
"I’m very pleased to have Isabella as my State Farm account representative. She is always willing to help."
We responded:
"Hi Victor, thank you for your wonderful review! We're so glad Isabella has been to provide the support and service you deserve. We appreciate your trust in our agency and look forward to being there whenever you need us! Hope to see you tomorrow night at the Englewood Night Market, stop by our booth! Lori"
Profile photo of Stanley Rivera

Stanley Rivera

July 10, 2026

5  out of  5
rating by Stanley Rivera
"Muy satisfecho con la atención de Isabella y Nora en la oficina. Me han ayudado demasiado muy agradecido. Excelente servio por todo el equipo"
We responded:
"Thank you so much Stanley for your wonderful 5-star review! We truly appreciate your kind words. Isabella and Nora will be delighted to hear that they made such a positive impact during your visit. Providing excellent service is always our priority, and we’re grateful for the opportunity to serve you. Thank you for your trust, and we look forward to serving you again in the future. Lori"
Profile photo of Esteban

Esteban

July 8, 2026

5  out of  5
rating by Esteban
"Buena atención cuando uno lo necesita."
We responded:
"Hi Esteban, thank you so much! I am happy my team was able to service you and in a timely manner. We are here to assist you give us a call or stop in! Enjoy this beautiful day! Lori"
Profile photo of Christina Walter

Christina Walter

July 1, 2026

5  out of  5
rating by Christina Walter
"If you're looking for a great and professional insurance agency, you've come to the right place with Lori Ramil's agency. Everyone on the team is friendly, knowledgeable, and easy to work with. I highly recommend them — 100%!"
We responded:
"Hi Christina, thank you for taking the time to leave us such a wonderful review! I am so happy your experience has been positive and my team and I look forward to working with you! Happy 4th to you and your family, Lori"
Profile photo of Beatrice Sancile

Beatrice Sancile

June 29, 2026

5  out of  5
rating by Beatrice Sancile
"Gracias Nora por el buen servicio."
We responded:
"Thank you Beatrice for acknowledging Nora and the positive experience you had with her in our Agency. Nora is an outstanding team member and always goes above and beyond for our clients. If we can assist you with any additional questions please let us know. Happy 4th! Lori"
Profile photo of Luis Velasco

Luis Velasco

May 5, 2026

5  out of  5
rating by Luis Velasco
"La sta isabella betancur es muy amable y profeccional escelente servicio al cliente gracias"
We responded:
"Hi Luis, thank you for sharing your experience with my team member Isabella Betancur. Isabella started with us in January and has proved to be a tremendous asset to my team. She appreciates the positive feedback and looks forward to working with you. Thank you again, enjoy this beautiful Cinco de Mayo day! Lori"
Profile photo of Victor Espinoza

Victor Espinoza

January 27, 2026

5  out of  5
rating by Victor Espinoza
"NORA SANCHES MUY EXCELENTE SERVICIO MUY AMABLE Y TODO AL CIEN MIL GRACIAS"
We responded:
"Thank you so much Victor for letting us know about your experience with Nora in my Agency. Nora has been with me for two years and is very thorough, caring and always goes the extra mile to make sure that our clients are taken care of. Thank you so much for trusting us with your insurance needs and we look forward to many more positive experiences! Thank you and stay warm!"
Profile photo of Dan Bouskila

Dan Bouskila

December 17, 2025

5  out of  5
rating by Dan Bouskila
"I rarely write reviews but was extremely encouraged by the great customer service I experienced. I walked in without an appointment and an urgent issue.. Nora and Anna in the office were very patient with me, researched the matter and provided a solution that met my needs perfectly. Their thoroughness and attention to detail was really appreciated. Thank you!"
We responded:
"Hi Dan, thank you so much for taking the time to write a review of your experience with our Agency and recognizing Nora and Anna's efforts in assisting you. This is an example of exactly how I want my customers to feel when the interact with my team and Agency. Nora and Anna are exceptional members of our team, and they very much appreciate your kind words and recognition. We all wish you the Happiest of Holiday's and a Happy and Healthy New Year! Lori"
Profile photo of Aysylu Mardanova

Aysylu Mardanova

November 10, 2025

5  out of  5
rating by Aysylu Mardanova
"Excellent service at this office! The team is always professional, friendly, and thorough. Whether it’s auto, business, or any other policy, they handle everything efficiently and accurately. I really appreciate the staff for their dedication and attention to detail. Highly recommend!"
We responded:
"Hi Aysylu, thank you so much for taking the time to write such a nice review! We appreciate your and Edwin's business and you are both valued clients here at my Agency and we all look forward to working with you further. Wishing you and your family a Happy Thanksgiving and Holiday Season! Thank you, Lori"
Profile photo of Zeida Chaviano

Zeida Chaviano

November 6, 2025

5  out of  5
rating by Zeida Chaviano
"I come here with Nora Sanchez to do my paperwork, very kind very willing very smart, she is a plus in this agency"
We responded:
"Hi Zeida, thank you for your kinds words and recognition of Nora in my Agency. She is truly a pleasure to work with, knowledgeable and will always go the extra mile for each one of our customers. I am so happy you have had positive experiences, and we appreciate you and your business. Thank you, Lori"
Profile photo of Justo Perez

Justo Perez

November 6, 2025

5  out of  5
rating by Justo Perez
"Nora is a good person,, very helpful and S-Mart to solve any issues"
We responded:
"Yes, she is! Thank you for acknowledging her, she and I very much appreciate your kind and thoughtful words. Thank you, Lori"
Profile photo of Ernest McNeil

Ernest McNeil

November 4, 2025

5  out of  5
rating by Ernest McNeil
"Very nice customer service"
We responded:
"Hi Mr. McNeil, thank you so much for your 5-star review! I know you came to us with some concerns and I am so happy we were able to resolve everything positively. We look forward to working with you! Thank you, Lori "
Profile photo of yanisi fana

yanisi fana

November 3, 2025

5  out of  5
rating by yanisi fana
"Great service and great"
We responded:
"Thank you Yanisi, we appreciate you taking the time to leave us a review of your experience with my Agency. I am so glad Nora was able to complete the application and provide you with the documents you needed for your scheduled DMV appointment today! Let us know if we can assist you further. Thank you, Lori"
Profile photo of Martinez Handyman & Painting

Martinez Handyman & Painting

October 29, 2025

5  out of  5
rating by Martinez Handyman & Painting
"Me gustó el servicio!!!"
We responded:
"Thank you, Eduardo, for leaving us such a nice review! We are so pleased you were happy with our service, and we hope that we are able to continue to service your policies and assist with managing your business insurance needs. Enjoy your day! Lori"
Profile photo of Miguel Mesa

Miguel Mesa

July 15, 2025

5  out of  5
rating by Miguel Mesa
"Excelente servicio!"
We responded:
"Hi Miguel, thank you for your 5-star review! We appreciate your business and taking the time to let us know how we did! Hope you are enjoying this summer, and we look forward to seeing you in the office soon. Thank you, Lori"